Configure Personalized Lock Screen using Live Activities

NOTE: Applies to iOS devices only.

This feature allows administrators to automatically add the Device User name and other information to the device Lock Screen, so that identifying information is displayed without the user needing to unlock the device.

• This is the preferred method of configuring the device Lock Screen to display the user name, instead of the Set Wallpaper workflow action.

  NOTE:

  The Personalized Lock Screen using Live Activities feature is separate from setting a wallpaper on the device.

• After configuring this feature, users will see the change in Locker behavior after the next checkin and checkout.

Supported iOS Workflow Models

The Personalized Lock Screen feature supports the following Workflow models:

• iOS Express Checkout

• DEP

• non-DEP

Behavior

• At device checkout, the user is prompted to allow Live Activities on the device. Live Activities launches Imprivata Locker.

  NOTE:

  If the user taps Don't allow at the Live Activities prompt, the feature will not work and the user will not be prompted to re-enable or allow. This is a one-time prompt; it will not appear at each checkout.

  Live Activities can be re-enabled in Settings on the device.

• The Lock Screen of the checked out device displays the Device User name, and additional optional attributes.

  If you also configured the Overdue Devices feature, the device displays a dynamically updating timer indicating the remaining device lending period.

  Click to enlarge

  

• When the user returns the device, the Check In Workflow is run, clearing the Live Activities from the device.

• If the user swipes left on the Live Activity from the Lock Screen and dismisses the Live Activities, opening Imprivata Locker re-initiates Live Activities the next time the device locks.

• Tapping the Live Activities widget opens the Imprivata Locker app.

Before You Begin

Take note of the following prerequisites:

• Requires that your MAM organization be enabled for Check Out.

Configure Personalized Lock Screen Settings via the MAM Console

Requirements

Using the MAM console to configure the Personalized Lock Screen feature requires the following:

• MAM 7.3 or later

• Imprivata Locker 4.3 (or later) on iOS devices.

To configure the Personalized Lock Screen feature:

1. In the MAM console, navigate to Admin > Check Out > Personalized Lock Screen.

   For new customers, the Personalized Lock Screen setting is switched ON by default.

   If you do not wish to use the feature, switch Personalized Lock Screen to OFF.

2. Click Configure.

   1. In the Name section, select the format of the username to display on the Lock Screen.

   2. In the Attributes section, specify up to three attributes to display on the Lock Screen.

      IMPORTANT:

      You must add the Imprivata Display Name as one of the attributes, so it matches the attribute [Imprivata Display Name] in the setting Text to display when unlocked in your Check Out workflow.

   3. Switch the Lending period setting to ON to display a count down timer indicating the time left until device is overdue.

3. Click Save.

   After configuring this feature, users will see the change in Lock Screen behavior after the next checkin and checkout.

Migrate from Locker Custom Options to Global Personalized Lock Screen Settings

Assumptions

This section assumes that you previously enabled Live Activities using the Locker Customer Options key /value pair and you set the key value pair to true:

{
    "LiveActivityEnabled": true
}

Before You Begin

Before you start the migration from Locker Custom Options to the MAM console settings:

• On the iOS devices, upgrade the Imprivata Locker app to 4.3 (or later).

Migration Steps

To migrate from Locker Custom Options to global Personalized Lock Screen settings:

1. In the MAM console, navigate to Admin > Check Out.

2. Switch the toggle for Personalized Lock Screen to ON.

3. Locate where you previously set the Locker Custom Options for LiveActivityEnabled to true. It may be in one of the following locations:

   • At a global level by an Admin > Check Out setting.

   • On multiple devices, by Locker Custom Options in your Workflow.

   • On a single device, in its Device Details.

   Remove the the key/value pair for LiveActivityEnabled and save..

   Users will see the change in Lock Screen behavior after their next device checkin and checkout.

Verify the Device is Using Live Activities

To verify whether Imprivata Locker is using Live Activities:

1. On the device, navigate to Settings > Apps > Locker and ensure that Live Activities is switched on.

   Click to enlarge